Terms & Policies
FOR APPOINTMENTS…
To set up an appointment, please book online, call 347-461-9939 or book in-person. A 50% deposit is required for all treatments! After you’ve setup your appointment, look out for a confirmation email. If you are a new client, you will also recieve intake forms sent to your email to be completed before arriving for your appointment. Failure to do so may result in your treatment length being shortened.
Reservations
There is no fee for cancelling or rescheduling an appointment if the request is made at least 24hrs+ from the appointment start time. Cancelling/Rescheduling less than 24hrs from the appointment time will incur a fee equal to 50% of the service value. This fee also applies to ‘no-shows’. We understand that emergencies do occur and exceptions are made accordingly. We ask that you communicate with us as soon as possible if you believe there may be an issue with keeping your appointment.
*When cancelling your appointment online, please call/email with a request for your refund to be processed as it is not automatically processed.
Cancellations
Before your treatment, please inform the therapists of any injuries, medications, and/or medical conditions you have so they can make the proper accommodations.