TERMS & POLICIES

FOR APPOINTMENTS

Rerservations:

To set up an appointment, please book online, call 347-461-9939 or book in-person. A 50% deposit is required for all treatments! After you’ve setup your appointment, look out for a confirmation email. If you are a new client, you will also recieve intake forms sent to your email to be completed before arriving for your appointment. Failure to do so may result in your treatment length being shortened.

Cancellation Policy:

There will no fee for cancelling or rescheduling an appointment if there is at least 24hrs+ from the appointment start time. Cancelling/Rescheduling less than 24hrs from the appointment time will incur a fee equal to 50% of the service value. This fee also applies to ‘no-shows’. We understand that emergencies do occur and exceptions are made accordingly. We ask that you communicate with us as soon as possible if you believe there may be an issue with making your appointment.

Check-In:

When arriving for your appointment, your temperature will be checked and you will be escorted to the waiting area. While we do ask that you wear a mask throughout the store, it is not required during your treatment.

Medical Concerns:

Before your treatment, please inform the therapists of any injuries, medications, and/or medical conditions you have so they can make the proper accommodations.